Q&A
Frequently asked questions
How do I tell the time on this watch?
Please click here to open the user manual.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. We accept returns within 14 days of delivery. For more information, please click here
Does this watch come with a warranty?
Yes, each watch is covered by a 1-year limited warranty from the date of purchase. For more information, please click here
Could you provide details on shipping?
For Shipping Policy and details, please click here
How much does shipping cost?
All orders qualify for free USPS Priority shipping.
Which countries do you ship to?
At this time, we ship only within the continental United States. We do not ship to P.O. Boxes or APO/FPO addresses.
Are these watches water-resistant? Can they be worn while swimming?
No, with a 3ATM rating, the watches are safe from sweat, rain, and splashes, but are not designed for swimming or showering.
What type of movement is used in these watches?
Japan Miyota quartz movement
What if I need to change my order?
Orders may be canceled within 12 hours of purchase, provided the order has not yet been processed or shipped.
Once an order has been processed or shipped, it can no longer be canceled. In this case, the order must be returned in accordance with our Returns & Exchanges Policy.
For more information, please click here
Couldn't Find Your Answer?
We're here to help you. If you cannot find the information you are looking for, please contact us directly. Our team is eager to assist you.
